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A MonlePlay has an excellent sales team that can provide you with pre-sales and after-sales services within 24 hours.
MonlePlay has a professional team of designers that can provide you with customized designs.
MonlePlay has an experienced installation team that can help you install the equipment.
MonlePlay produces high-quality playground equipment that meets ASTM and EN safety standards.
Choosing MonlePlay is choosing time and money, and choosing peace of mind.
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A Yes. Of course. MonlePlay equipment is very safe to use. MonlePlay sells playground equipment all over the world. Our products are manufactured strictly in accordance with the quality standards of the European and American markets. We confirm that our raw materials are certified by ASTM and EN safety standards. But if a country has other new standards, it is the buyer's responsibility to inform the seller to comply with the new standards before purchasing.
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A Of course. You can make an appointment with our sales staff to visit our factory. We will send someone to pick you up at the airport or train station so that you can reach our factory safely and quickly. You will see the real outdoor playgrounds, indoor playgrounds and other playgrounds in our sample room.
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A Yes. We can help you arrange delivery to the destination seaport or your direct address. We provide one-stop transportation services.
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A Yes, but the installation fee is calculated separately. We will provide detailed steps and installation drawings, so that you can install it yourself and save costs.
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A Determine the plan--sign a contract--pay a deposit--produce--pay the balance--load--deliver.
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A Trade terms: EXW, FOB, CFR, CIF, DDU, DDP are all acceptable.
Payment terms: Our normal payment term is 30% T/T as a deposit, and the balance is paid before loading. You can also choose trade assurance on Made in China.com. For large orders, we accept L/C at sight. For trial orders of some game parts, we accept Western Union, credit card, PayPal or cash.
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A Delivery time: It depends on the quantity and size you order. We also have a lot of stock, but for customized products, usually our production time is 7 to 20 working days.
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A Yes, we have many colors for you to choose from, welcome to contact our sales to show you what colors we have, and also provide the color swatches you want.
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A MonlePlay does not charge any fees for design. But if you have special requirements for a complex new model, we will need a design fee of 200-500 US dollars to show that both of us take this project seriously.
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A It depends on the size of your playground. The design can be completed in 1-2 working days at the fastest.
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A We provide a one-year warranty for all products. All MonlePlay products are guaranteed to be fault-free for one year from the date of purchase. During the warranty period, if the goods have problems when the buyer operates the equipment normally according to the technical manual or the seller's instructions, the seller shall be responsible for replacing the new product according to the buyer's request. The buyer needs to bear the shipping costs. You can check the warranty page for more information.
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A Our factory is located in Yongjia County, Wenzhou City, Zhejiang Province. Our airport is Wenzhou Longwan International Airport. It only takes 1 hour to fly to Shanghai Airport and 2 hours to fly to Guangzhou Airport.
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A You need to conduct market research in the country where our products are located. We will set annual goals for you and you need to achieve these goals. Then we will review and sign an agent contract.
